FAQ
What kind of timber is used?
We manufacture log cabins from 44 mm to 68 mm also twin skin 44-50-44mm thick wood. Most of the wood is Spruce. Wood comes kiln dried up to 14-16% moisture. No OSB used, only solid wood for walls, roof and floor boards can be made from finger jointed wood.
Is the timber painted/treated?
NO, the log cabin comes not treated, not painted. Unfortunately, we do not offer painting service in the factory. We recommend you paint/treat the wood within 14 days after installation. Just foundation bearers impregnated against rot.
What kind of base is required?
You need to get the proper base ready before installation. Log cabins should be put on a flat surface (concrete base). If you intent to put the cabin up on post - please confirm that when placing an order and we will include higher foundation bearers (for an extra charge).
I cant find the size/style cabin I need - do you make custom buildings?
Absolutely! All standard wooden summerhouse models can be altered also we can design and manufacture bespoke garden buildings. Please send your request and a rough sketch to get a price offer.
What are warranty terms and conditions?
Manufacturers warranty covers 5 years warranty for all timber parts, 1 year warranty for windows and doors, 1 year warranty for hardware of windows and doors. To get manufacturers warranty log cabin must be assembled strictly according installation instructions.
Warranty only covers log cabins that have been completely impregnated and painted from outside and inside.
What kind of roof covering will I get with the cabin?
No roof covering is included in the cabin set/price. Just the timber boards for the roof. We offer bitumen tiles for an extra cost as optional extra for all apex roof cabins. Unfortunately the bitumen tiles we sell are not suitable for pent roofs, as the angle is less than 10 degrees. We can offer bitumen tiles, however without warranty. If you order a pent roof cabin, we advice you buy hi quality roofing felt locally.